Shops, entertainment and work – about the Gallery

Galeria Katowicka is one of the most important commercial facilities in the Katowice urban complex with a population of 2 million. It is a modern and elegantly designed building. It aptly combines the 16 remarkable umbrellas of the railway station hall with the latest trends in architecture. The interior is mostly black and white, emanating lightness and elegance. The building fits well into the closest surroundings thanks to the restaurants and stores with entrances directly onto 3 Maja Street and the Plac Szewczyka square.

Unique location

Its location is also extremely significant. Galeria Katowicka sits conveniently next to the Main Railway Station KATOWICE GŁÓWNE, one of the key points in the city’s transportation system. A functional municipal bus terminal is situated on level “-1” with more than 800 departing every day. The principal tram line in the region runs next to the main entrance to Galeria Katowicka, which allows for convenient transportation to all the neighbouring cities. If you come over by car, there is a parking lot available 24h on levels “-2” and “-3” with 1,200 parking spaces. If a bike is your means of transport, you can safely leave it at one of the 80 parking racks next to the facility.

Shops and retail spaces

Galeria Katowicka boasts an excellent commercial offer and a wide range of diverse services. There are 5 levels and a perfectly selected mix of nearly 250 tenants. A broad and attractive selection of fashion brands offers best styling and most recent trends. Customer satisfaction is guaranteed by a great variety of stores with household appliances, interior furnishings, jewellery and electronic devices.

Meetings and eating out

If you like eating out, you can enjoy a fantastic meal in one of the many restaurants or in the perfectly designed food court. The two-level restaurant zone occupies one of the most representative sections of Galeria Katowicka: right under the top of the dome over the main entrance from 3 Maja Street.

Entertainment and work

Entertainment and cultural attractions are provided by Multikino – the first multi-screen cinema of this network in Katowice, located on level “+3”.

Galeria Katowicka is also a number of unique offers and solutions which are hard to find in other similar facilities in the region. Lovers of new technologies will definitely use a state-of-the-art mobile application to do shopping. Another interesting feature is the COWORKING ROOM on the 2nd floor, where you can comfortably develop your business plans and ideas and do it free of charge.

Info Point

Looking for a store, things, restaurants, you want to ask a question about the functioning of Galeria Katowicka or you are interested in using the services offered in Galeria Katowicka – go to Info Point, which is located on level 0 at the main entrance to the center from 3 Maja Street.

We will help you get the information you are looking for.

At the information point, you can:

• purchase and check the balance of the gift card,
• register the receipt,
• print, photocopy, scan, fax,
• get information about the lost thing,
• make an emergency call,
• pick up the child’s identification band,
• rent an umbrella, powerbank, stroller,
• obtain information as part of the birthday organization offer,
• order a taxi,
• get tourist and cultural information.

With Info Point you can also contact by phone on +48 32 41 41 601 and by e-mail: kontakt@galeriakatowicka.eu during the opening hours of the shopping center.

Tourist information

Are you in Katowice for the first time and would like to get information about our city?

Go to the customer service point located on the 0-level passage, very close to the main entrance from the 3 May Street. At the point you will learn about the most important monuments, museums, parks and places of active rest.

We also provide free maps and tourist brochures in Polish and English.

You can get the information directly, by phone or by email.

Information Point: kontakt@galeriakatowicka.eu tel. 32 41 41 601

Ordering taxi on our customers’ behalf

At Galeria Katwicka, you can order a taxi at the Information Desk, which is located at the level 0 next to the main entrance on the side of ul. 3 Maja. The ordering service is free of charge.

Shoe cleaning service

The customers of Galeria Katowicka can use a free-of-charge shoe cleaning service at the level 0 near the main entrance on the side of ul. 3 Maja.

Lost Property Office

If you lost any property, please contact the Information Desk (the level 0 next to the main entrance on the side of ul. 3 Maja) or the Security Office (the level 0, behind the iSpot outlet). Lost property is stored for up to 3 months.

Here is the phone number of the Lost Property Office: +48 32 41 41 601

Phone at the Information Desk

You can use a free-of-charge phone at the Information Desk of Galeria Katowicka. It is located at the 0 level near the main entrance on the side of ul. 3 Maja.

Safety wrist bands for children

For safety matters from 22nd June we issue special wrist bands for kids. You can put your phone number, way to contact in case your child get lost.

Available in 3 colourful and esthetic patterns. Made of strong and hypoallergenic material. They passed all of the very strict policies. It is very easy to adjust and health to all skin types.

Please contact us at Information Point (-0). Here you can pick up a free wrist band for your kid.

Infokiosks

The devices are available across all levels of Galeria Katowicka. The touch panels will help you easily find any store within Galeria Katowicka. Infokiosks make an intuitive, uncomplicated solution to reach any destination.

Family Room

Galeria Katowicka offers comfortable family rooms with plenty of facilities. There, customers with children can use a toilet, a nap-changing table, a comfortable feeding seat and even a microwave to heat up their baby food.

Locations of Family Rooms:

Level -1: next to the Manicure&Pedicure beauty salon

Level +1: next to the Twoje soczewki salon

Level +2: next to the Reserved outlet

Gift card

Galeria Katowicka Gift Card makes a wonderful present that gives the owner a variety of choices. Give it to your close ones on holidays, birthdays or other celebrations.

The Card bases on an electronic payment system, which can be used to safely pay in every shop in Galeria Katowicka and selected shopping islands *.

The minimum top-up amount is 50 PLN. The card can be recharged only once and is valid until the funds are exhausted or to 12 months from purchase. The month of validity of the card is indicated on the front of the card under its number. Gift Cart Card is active the next business day. The completeness of the envelope with the gift card is checked by in purchase, in front of the buyer. Payment by card is confirmed by means of a PIN located in an additional secure envelope.

How to check the balance on your Card:

• Go to companynet.mbank.pl website,
• Go to the information desk.

* More information can be obtained at the information desk at level 0, next to the main entrance at 3 Maja Street, or by calling at phone number: +48 32 41 41 290

Birthday parties

Do you want to organize an unforgettable birthday of your child? Check out the offer of Galeria Katowicka.

We offer the opportunity to organize a birthday in the only interactive playground in Silesia – Fit4Kids and in the magnificent cinematic atmosphere of Multikino.

For your children have been prepared, among others:

• games and play area with competitions
• birthday armchair for the solenizer
• painting face
• movie screenings for kids
• visiting the cinema
• birthday cake
• commemorative photos
• and many others…

The safety and fun of your child will be supervised by professional staff and dedicated animators.
For more details, contact the information point at tel. 32 41 41 290 and by calling the selected tenant directly:

• Multikino tel. 32 661 41 24
• Fit4Kids tel. 537 787 821

Renting of an umbrella

The service is dedicated to clients in Galeria Katowicka. Umbrella is available for pick up at the Info Point located on the passage from the entrance side at 3 Maja Street*.

Umbrella rental for up to 4 hours is free. For each extra hour a payment of 5 PLN will be charged. The service is provided on bail.

A person renting a cart is obliged to place an order at least 30 minutes in advance. Service reservations can be made as follows:

• by e-mail to the following address: kontakt@galeriakatowicka.eu,
• by calling the telephone number: 32 41 41 290 and giving the necessary data to order,
• personally, at the Info Point located in the Galeria Katowicka.

* More information can be obtained at the information desk at level 0, next to the main entrance at 3 Maja Street, or by calling at phone number: +48 32 41 41 290.

Renting a charging mobile device – Powerbank

The service is dedicated to clients in Galeria Katowicka. Powerbank is available for pick up at the Info Point located on the passage from the entrance side at 3 Maja Street*.

Powerbank rental for up to 2 hours is free. For each extra hour a payment of 5 PLN will be charged. The service is provided on bail.

A person renting a charging mobile device is obliged to place an order at least 30 minutes in advance. Service reservations can be made as follows:

• by e-mail to the following address: kontakt@galeriakatowicka.eu,
• by calling the telephone number: 32 41 41 290 and giving the necessary data to order,
• personally, at the Info Point located in the Galeria Katowicka.

* More information can be obtained at the information desk at level 0, next to the main entrance at 3 Maja Street, or by calling at phone number: +48 32 41 41 290.

Renting a charging mobile device

The service is dedicated to clients in Galeria Katowicka. USB cable and universal charger are available for pick up at the Info Point located on the passage from the entrance side at 3 Maja Street*.

Rental of USB cable and / or charger for up to 2 hours is free. For each extra hour a payment of 5 PLN (for each device ) will be charged. The service is provided on bail.

A person renting a charging mobile device is obliged to place an order at least 30 minutes in advance. Service reservations can be made as follows:

• by e-mail to the following address: kontakt@galeriakatowicka.eu,
• by calling the telephone number: 32 41 41 290 and giving the necessary data to order,
• personally, at the Info Point located in the Galeria Katowicka.

* More information can be obtained at the information desk at level 0, next to the main entrance at 3 Maja Street, or by calling at phone number: +48 32 41 41 290.

Renting of a baby carriage

The service is dedicated to families with children and allows you to rent a baby stroller for your stay in Galeria Katowicka, free of charge*.

The trolley is available for pick up at the Info Point located on the passage from the entrance side at 3 Maja Street. The maximum rental time for a trolley is 3 hours with the possibility of extending for another 3 hours, however in time not exceeding the opening hours of the shopping center. The service is provided on bail.

A person renting a cart is obliged to place an order at least 30 minutes in advance. Service reservations can be made as follows:

• by e-mail to the following address: kontakt@galeriakatowicka.eu,
• by calling the telephone number: 32 41 41 290 and giving the necessary data to order,
• personally, at the Info Point located in the Galeria Katowicka.

* More information can be obtained at the information desk at level 0, next to the main entrance at 3 Maja Street, or by calling at phone number: +48 32 41 41 290.

Book exchange zone

In the business zone, on the mezzanine above the food court in Galeria Katowicka, bookcrossing racks appeared, on which we have placed interesting books, also for children. Books lined up in our mobile library are free available to any potential reader who visited Galeria Katowicka and paused for a moment to rest in the book exchange zone.

One of the ways to use the zone is to read the books on the spot. It is enough to approach the shelves and find something interesting for yourself. After finishing reading, you should put it back in place.

The second way to use the zone is to exchange books. If the book you were reading interested you enough that you would like to take her home, remember to complete the collection of the zone and in the place of the book you want to take, bring another one.

We believe that you will consciously and responsibly engage in our common exchange zone.

Have a nice reading and a successful exchange of books in Galeria Katowicka.

Zone for heating meals

In the food court area, behind Subway, we have prepared a zone for our clients, in which there is a microwave and a device for heating baby bottles.

Silence room

Recently, in our center at +1 level, next to the toilets located at the Reserved store there a dedicated room for people with reduced efficiency of social functioning resulting causes by the spectrum of autism. The room was made in accordance with guidelines and standards recognized by the Metis Regional Methodological and Educational Center in Katowice, with which Galeria Katowicka cooperates.

The Silence Room is intended for people who because of their current state of health require a temporary release of tensions. They report the need to deal with emotions and their behavior because of unfavorable circumstances, i.e. too many stimuli.

To use the room, one should report in person to the Information Point, Security or by calling one of the following numbers:

Security Company:
728 393 355

Info Point:
32 41 41 601

Ask for more information at the information desk at level 0, next to the main entrance at 3 Maja Street.

Paper single-term tickets ZTM in information desk/Buy a KZK GOP paper single-term ticket in information desk

At the information desk at of Galeria Katowicka is a possibility to buy a ZTM paper single-term ticket. ZTM providing public transportation in Upper Silesian urban area. Cash payment only. Welcome to the Info Point, which is located on level 0 at the main entrance to the center from 3 Maja Street.

1. Single journey within one city (municipality) or for 20 minutes after ticket validation (with the possibility of transfers between vehicles/ means of transport)
   Standard – 3,40 PLN
   Reduced fare – 1,70 PLN
2. Single journey in two adjacent cities (municipalities)or for 40 minutes after ticket validation (with possibility of transfers between vehicles/ means of transport)
   Standard – 4,00 PLN
   Reduced fare – 2,00 PLN
3. Single journey in three or more cities (municipalities) or for 90 minutes since ticket validation (with possibility of transfers between vehicles/ means of transport)
   Standard – 5,00 PLN
   Reduced fare – 2,50 PLN

Helpomat

Helpomat in Galeria Katowicka is located in the women’s toilet on the -1 level.

We equipped it with a specially selected assortment of the first necessity. We have prepared a selection of hygiene products, patches,
condoms, antibacterial handkerchief, toilet seat and shoe cleaner.

Feel free to use!

Charging station for mobile devices

Dear customers, to meet your expectations in a co-working room we have placed a station that allows you to charge mobile devices.

Using the station is free. If you are interested, please read the attached Regulations and comply with these Instructions.

Important information:

1. Remember to enter the PIN code after closing the locker.
2. Remember that the maximum time of leaving the device in the box is 6 hours.
3. The protocol opening of caches takes place when the allowed time of leaving the device in the cache by the user exceeds. In such situations, please contact the property security office – phone no. 728 393 355.
4. The station administrator and the management of the center are not responsible for items left in caches.

INPOST parcel locker – KAT32M

Are you wondering where exactly to pick up the expected package? Would you like to send a parcel efficiently and quickly in the center of Katowice?

The INPOST parcel locker awaits you literally at Galeria Katowicka, next to Lech and Maria Kaczyński Square.

You will reach this location with navigation available under this link.

Don’t worry about pickup if you’re busy or working late. The parcel machine is available for use at any time: 24h / 7.